LEGAL POLICIES

Below you will find legal policies such as our terms and conditions including refunds and cancellations, disclaimer and privacy policy.

Last updated: Sunday 16 October 2016

The following Privacy Policy governs the online information collection practices of Collective Potential “collectivepotential.com.au” (“we” or “us”). Specifically, it outlines the types of information that we gather about you while you are using the collectivepotential.com.au website (the “Site”), and the ways in which we use this information.

Please read this Privacy Policy carefully. By visiting and using the Site, you agree that your use of our Site, and any dispute over privacy is governed by this Privacy Policy. Because the Web is an evolving medium, we may need to change our Privacy Policy at some point in the future, in which case we’ll post the changes to this Privacy Policy on this website and update the Effective Date of the policy to reflect the date of the changes. By continuing to use the Site after we post any such changes, you accept the Privacy Policy as modified.

HOW WE COLLECT AND USE INFORMATION

We may collect and store personal or other information that you voluntarily supply to us online while using the Site (e.g., while on the Site or in responding via email to a feature provided on the Site).

Collective Potential collects personally identifying information from our users during online registration and online purchasing. Generally, this information includes name and e-mail address for registration to receive our free newsletters or resources and when you purchase something from our store, as part of the buying and selling process, we collect the personal information you give us such as your name, address and email address.
When you browse our store, we also automatically receive your computer’s internet protocol (IP) address in order to provide us with information that helps us learn about your browser and operating system.

Email marketing
We may send you emails about our store, new products and other updates.
Collective Potential only contacts individuals who specifically request that we do so or in the event that they have signed up to receive our free newsletters or have purchased one of our products.

Your information is stored at the list server that delivers Collective Potential newsletters. Your information can only be accessed by those who help manage those lists in order to deliver e-mail to those who would like to receive Collective Potential newsletters.
All of the newsletters or emails that are sent to you by Collective Potential include an unsubscribe link in them. You can remove yourself at any time from our newsletters or mailing list by clicking on the unsubscribe link that can be found in every communication that we send you.

Please keep in mind that whenever you voluntarily make your personal information available for viewing by third parties online – for example on message boards, web logs, through email, or in chat areas – that information can be seen, collected and used by others besides us. We cannot be responsible for any unauthorized third-party use of such information.

Please also note that as our business grows, we may buy or sell various assets. In the unlikely event that we sell some or all of our assets, or one or more of our websites is acquired by another company, information about our users may be among the transferred assets.

CONSENT

How do you get my consent?
When you provide us with personal information to complete a transaction, verify your credit card, place an order, arrange for a delivery or return a purchase, we imply that you consent to our collecting it and using it for that specific reason only.
If we ask for your personal information for a secondary reason, like marketing, we will either ask you directly for your expressed consent, or provide you with an opportunity to say no.

How do I withdraw my consent?
If after you opt-in, you change your mind, you may withdraw your consent for us to contact you, for the continued collection, use or disclosure of your information, at anytime, by contacting us at hello@collectivepotential.com.au or mailing us at:
Collective Potential, 77 City Road, Southbank, Victoria AU 3006

DISCLOSURE

We may disclose your personal information if we are required by law to do so or if you violate our Terms of Service.

E-COMMERCE

Our store is hosted on Shopify Inc. They provide us with the online e-commerce platform that allows us to sell our products and services to you.
Your data is stored through Shopify’s data storage, databases and the general Shopify application. They store your data on a secure server behind a firewall. For more insight, you may also want to read Shopify’s Terms of Service (https://www.shopify.com/legal/terms) or Privacy Statement (https://www.shopify.com/legal/privacy).

Payment
Collective Potential uses the eWAY Payment Gateway for its online credit card transactions.
eWAY processes online credit card transactions for thousands of Australian merchants, providing a safe and secure means of collecting payments via the Internet.

All online credit card transactions performed on this site using the eWAY gateway are secured payments. Payments are fully automated with an immediate response. Your complete credit card number cannot be viewed by Collective Potential or any outside party.

All transactions are performed under 128 Bit SSL Certificate. All transaction data is encrypted for storage within eWAYís bank-grade data centre, further protecting your credit card data.

eWAY is an authorised third party processor for all the major Australian banks. eWAY at no time touches your funds; all monies are directly transferred from your credit card to the merchant account held by Collective Potential.

For more information about eWAY and online credit card payments, please visit www.eWAY.com.au

SECURITY

To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed.

While the information contained within the site is periodically updated, no guarantee is given that the information provided in this website is correct, complete, and/or up-to-date.

Events, workshops, training and coaching (“experiences”) run by Collective Potential can potentially be emotionally intense and may bring things to the fore that are sensitive/difficult to deal with. In attending a Collective Potential “experience”, you accept that whatever issues or emotions that arise for you are your own, that you take responsibility for your choice to attend an “experience” which may have such an effect on yourself and that Emeli Paulo and Collective Potential are held harmless for any and all your responses to the “experience”.

The materials contained on this website are provided for general information purposes only. The content is not intended to be a substitute for professional medical or psychological advice, diagnosis, or treatment. Always seek the advice of a qualified health provider with any questions you may have regarding a medical or psychological illness. Never disregard professional medical advice or delay in seeking it because of something you have read on the Site. Reliance on any information provided by Collective Potential or other visitors to the Site is solely at your own risk. Collective Potential does not accept any responsibility for any loss which may arise from reliance on information contained on this site.

Permission is given for the downloading and temporary storage of one or more of these pages for the purpose of viewing on a personal computer. The contents of this site are protected by copyright under international conventions and, apart from the permission stated, the reproduction, permanent storage, or retransmission of the contents of this site is prohibited without the prior written consent of Collective Potential.

Some links within this website may lead to other websites, including those operated and maintained by third parties. Collective Potential includes these links solely as a convenience to you, and the presence of such a link does not imply a responsibility for the linked site or an endorsement of the linked site, its operator, or its contents (exceptions may apply).

This website and its contents are provided “AS IS” without warranty of any kind, either express or implied, including, but not limited to, the implied warranties of merchantability, fitness for a particular purpose, or non-infringement.

If you have any questions or concerns regarding our privacy policy or disclaimer please direct them to: hello@collectivepotential.com.au

This website is operated by Collective Potential. Throughout the site, the terms “we”, “us” and “our” refer to Collective Potential. Collective Potential offers this website, including all information, tools and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here.

By visiting our site and/ or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service”, “Terms”), including those additional terms and conditions and policies referenced herein and/or available by hyperlink. These Terms of Service apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and/ or contributors of content.

Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms of Service. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any services. If these Terms of Service are considered an offer, acceptance is expressly limited to these Terms of Service.

Any new features or tools which are added to the current store shall also be subject to the Terms of Service. You can review the most current version of the Terms of Service at any time on this page. We reserve the right to update, change or replace any part of these Terms of Service by posting updates and/or changes to our website. It is your responsibility to check this page periodically for changes. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes.

Collective Potential deem all their events, workshops, training and coaching sessions as “experiences” and these terms and conditions are applicable. We are always looking for ways to improve, so please always let us know if you have any feedback.

The price for each experience or product is displayed on the website and must be paid in full, and in the currency stated, by debit or credit card at the time of booking. On very rare occasions, the price might change due to unforeseen events, but you will always have the opportunity to cancel in the event that the price increases.

Tickets to experiences are created and managed using external booking services and are therefore subject to the service providers terms and conditions i.e. tickets processed via third party sites such as Evey are also subject to the Terms and Conditions of Evey.com

Product purchase
After ordering online, you will receive an email confirmation from eWAY containing your order details (if you have provided your email address). We will normally confirm receipt of your order within a few minutes of ordering. We will attempt to send your goods via registered post within 7 working days; however if goods are unavailable delivery will take a little longer.
If you wish to query a delivery please contact us at events@collectivepotential.com.au

Experience ticket purchase
After ordering online, you will receive an email confirmation from eWAY containing your order details (if you have provided your email address). We will normally confirm receipt of your order within a few minutes of ordering. We will attempt to send your event ticket via email within 3 working days.
Your booking will be confirmed after registration via email. There is no shipping for experience tickets or services unless specified.

You will not receive a physical ticket via post, instead you will receive a digital ticket or invoice to be used in it’s place. Tickets are not to be duplicated for the purpose of falsifying entry. Tickets may be valid as a tax invoice or receipt in the case of registrations or other event payments.

If you wish to query a delivery please contact us at events@collectivepotential.com.au

Refund & Return Policy
Our policy lasts 14 days. If 14 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange. All experiences above the inclusive price of $200.00 include a non-refundable deposit of $200.00 used to reserve your place.

Without exception, there will be no refunds issued on the day of an experience, but you can transfer a ticket to someone else (see Ticket Transfers).

Returns
To be eligible for a return:
Your item must be unused and in the same condition that you received it.
It must also be in the original packaging.
Your purchase must be sent to us and not back to the manufacturer.

To complete your return, please include with the item a receipt or proof of purchase, your name and contact details, as well as the reason for return.

Several types of goods are exempt from being returned:
Perishable goods such as food, flowers, newspapers or magazines cannot be returned. We also do not accept products that are intimate or sanitary goods, hazardous materials, or flammable liquids or gases.

Additional non-returnable items:
Gift vouchers, Downloadable software products, Some health and personal care items

There are certain situations where only partial refunds are granted
Book with obvious signs of use
CD, DVD, VHS tape, software, video game, cassette tape, or vinyl record that has been opened
Any item not in its original condition, is damaged or missing parts for reasons not due to our error
Any item that is returned more than 30 days after delivery

Refunds
For product purchases:
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

For experience ticket purchases:
Without exception, there will be no refunds issued on the day of an experience, but you can transfer a ticket to someone else (see Ticket Transfers).

If purchased within 14 days, we will gladly refund your money, less any applicable non-refundable deposit.

Deposits
All experiences above the inclusive price of $200.00 include a non-refundable deposit of $200.00 used to reserve your place.

In the event of being unable to attend an experience, a deposit can be transferred to another event within 12 months of initial payment. This transfer can only be made once and only if notified up to 7 days before an event via email at events@collectivepotential.com.au

Ticket transfers
Although no refunds are issued on the day of an event, we do facilitate ticket transfers to our Pay It Forward program so those who would be unable to attend due to financial circumstances may receive a ticket. Please contact events@collectivepotential.com.au to pay your ticket forward.

To transfer a ticket to someone you know, please contact events@collectivepotential.com.au to coordinate transfer of the ticket into a new ticket holder’s name.

Late or missing refunds
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at events@collectivepotential.com.au.

Sale items
Only regular priced items may be refunded, unfortunately sale or discounted items cannot be refunded.

Exchanges
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at events@collectivepotential.com.au and send your item to: Collective Potential, 77 City Road Southbank Victoria AU 3006.

Gifts
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.

If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and they will find out about your return.

Shipping
To return your product, you should mail your product to: Collective Potential, 77 City Road Southbank Victoria AU 3006

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.

By selecting a payment plan option you enter into a payment arrangement with Collective Potential and commit to carefully considering your financial situation and your ability to make payments by the outlined dates.

You acknowledge and accept that Collective Potential reserves the right to refuse entry to an experience on the basis of missed payments. Once payments are brought up to date you will be able to attend the experience.

It is your responsibility to communicate with Collective Potential if you have an issue with your payment arrangement.

If you have any special dietary, health or other requirements, please notify us at the time of booking.

We will try to accommodate you, although we cannot guarantee that we will be able to at all times.

In view of this, it is your responsibility to email us in advance to obtain confirmation via email that we can accommodate you.

Packages must be used within 12 months of the purchase date. If a package includes multiple experiences, these must be used consecutively unless otherwise indicated. A package is only transferable to someone else if it hasn’t been used.

Gift vouchers must be used within 12 months of the purchase date. So if someone has been kind enough to buy you one, or if you’re buying a voucher for someone else, do make a note of the purchase date and remember to use the voucher before it expires.

Doors open a maximum of 30 minutes before an experience. Latecomers will have to wait to be seated. Any persons who are noisy, drunk, threatening or unruly will be asked to leave the premises.

Your ticket is considered proof of purchase and must be presented on admission. Only one ticket is valid per ticket purchased, though tickets are transferrable.

RIGHT TO FILM/RECORD & USE MATERIAL PROVIDED FOR MARKETING PURPOSES

We may sometimes film, photograph or otherwise record our Events. Please note that your consent to being filmed or recorded as an attendee is a condition of this contract. By buying a ticket and/or attending an event experience, you confirm the consent of you and all your Guests to being filmed or recorded. The recordings may be made available to the public via the website or by other means.

The Event organiser has all rights to film, photo and video production of this event. By attending a Collective Potential event you consent to authorise, grant and assign to Collective Potential, their employees, subsidiaries, affiliates, agents, successors, the right and permission to generally record the Participant (picture and/or voice, and/or written testimonials) in photographs, video and/or audio recordings (“the Recordings”), use, publish, stream live, offer for sale, or otherwise distribute any Recordings. Such right and permission includes, but is not limited to, the Participant name, recorded voice or video, photograph or likeness, biographical information, handouts or any material based upon or derived therefrom.

The Consenter authorises, grants and assigns to Collective Potential the right to reproduce and edit the Recordings into one or more films (“the Films”) or podcasts (“the Podcasts”), to screen, stream and broadcast the Recordings by means of the Films and Podcasts, and generally, to exploit the Films and Podcasts in all media throughout the world in perpetuity including for the purposes of publicity, promotion and marketing of the Films and Podcasts.

The Consenter authorises, grants and assigns to Collective Potential the right to use all material gathered during Collective Potential activities for marketing purposes, including but not limited to testimonials, evaluations and work produced by the Participant (“the Materials”). The Consenter agrees that they have no right of approval, no claim for compensation, and no claim (including, without limitation, claims based upon invasion of privacy, defamation, or right of publicity) arising out of or in connection with, any use, alteration, or use in any composite form hereunder.

The Consenter releases Collective Potential (and others authorised by Collective Potential) from any infringement or violation of the Participant’s personal and/or property rights of any sort (including without limitation defamation and breach of confidence) arising from the use of the Materials, Recordings, the Films and Podcasts.

The Consenter agrees that during the course of the Recording they have not violated the rights of any third parties, including but not limited to copyrights, rights of privacy, trade secrets, and non-disclosure agreements, and that in the event of any breach of any of these warranties, they will defend and hold Collective Potential harmless and without indemnity against any such claims.

The Consenter acknowledges that Collective Potential owns and shall own all rights in the Recording and the Films and Podcasts, and expressly consents to Collective Potential editing the Films and Podcasts in such a manner as it sees fit. The Consenter warrants that s/he has the full power to enter into this release and that the rights granted and assigned by the Consenter in this release may not be withdrawn or revoked. The Consenter authorises, grants and assigns to Collective Potential the right to assign or license the rights and other benefits granted under this release in whole or in part.

If you wish to revoke your consent, you must do so in writing to events@collectivepotential.com.au at which point we will do our best to remove your image from future productions.

We collect data from our experience participants for our wellbeing research project. The project is researching the impact of Collective Potential experiences on wellbeing and how the impact is made.

It will eventually be published into an article released globally and be turned into a resource that other social enterprises and wellbeing organisations can use.

All evaluations, including pre and post workshop surveys, and testimonials (written or spoken) recorded in our experiences are voluntary and will be utilised in this project. If you would like your information de-identified, please request this in writing to events@collectivepotential.com.au

You agree to indemnify, defend and hold us harmless from any and all liability, damage, loss, claim and expense (including reasonable legal fees) related to any breach by you of these Terms of Use.
By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.
You may not use our products for any illegal or unauthorized purpose nor may you, in the use of the Service, violate any laws in your jurisdiction (including but not limited to copyright laws).
You must not transmit any worms or viruses or any code of a destructive nature.
A breach or violation of any of the Terms will result in an immediate termination of your Services.

GENERAL CONDITIONS
We reserve the right to refuse service to anyone for any reason at any time.
You understand that your content (not including credit card information), may be transferred unencrypted and involve (a) transmissions over various networks; and (b) changes to conform and adapt to technical requirements of connecting networks or devices. Credit card information is always encrypted during transfer over networks.
You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Service, use of the Service, or access to the Service or any contact on the website through which the service is provided, without express written permission by us.
The headings used in this agreement are included for convenience only and will not limit or otherwise affect these Terms.

ACCURACY, COMPLETENESS AND TIMELINESS OF INFORMATION
We are not responsible if information made available on this site is not accurate, complete or current. The material on this site is provided for general information only and should not be relied upon or used as the sole basis for making decisions without consulting primary, more accurate, more complete or more timely sources of information. Any reliance on the material on this site is at your own risk.
This site may contain certain historical information. Historical information, necessarily, is not current and is provided for your reference only. We reserve the right to modify the contents of this site at any time, but we have no obligation to update any information on our site. You agree that it is your responsibility to monitor changes to our site.

MODIFICATIONS TO THE SERVICE AND PRICES
Prices for our products are subject to change without notice.
We reserve the right at any time to modify or discontinue the Service (or any part or content thereof) without notice at any time.
We shall not be liable to you or to any third-party for any modification, price change, suspension or discontinuance of the Service.

PRODUCTS OR SERVICES
Certain products or services may be available exclusively online through the website. These products or services may have limited quantities and are subject to return or exchange only according to our Return Policy.
We have made every effort to display as accurately as possible the colours and images of our products that appear at the store. We cannot guarantee that your computer monitor’s display of any colour will be accurate.
We reserve the right, but are not obligated, to limit the sales of our products or Services to any person, geographic region or jurisdiction. We may exercise this right on a case-by-case basis. We reserve the right to limit the quantities of any products or services that we offer. All descriptions of products or product pricing are subject to change at anytime without notice, at the sole discretion of us. We reserve the right to discontinue any product at any time. Any offer for any product or service made on this site is void where prohibited.
We do not warrant that the quality of any products, services, information, or other material purchased or obtained by you will meet your expectations, or that any errors in the Service will be corrected.

ACCURACY OF BILLING AND ACCOUNT INFORMATION
We reserve the right to refuse any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased per person, per household or per order. These restrictions may include orders placed by or under the same customer account, the same credit card, and/or orders that use the same billing and/or shipping address. In the event that we make a change to or cancel an order, we may attempt to notify you by contacting the e-mail and/or billing address/phone number provided at the time the order was made. We reserve the right to limit or prohibit orders that, in our sole judgment, appear to be placed by dealers, resellers or distributors.
You agree to provide current, complete and accurate purchase and account information for all purchases made at our store. You agree to promptly update your account and other information, including your email address and credit card numbers and expiration dates, so that we can complete your transactions and contact you as needed.

OPTIONAL TOOLS
We may provide you with access to third-party tools over which we neither monitor nor have any control nor input.
You acknowledge and agree that we provide access to such tools ”as is” and “as available” without any warranties, representations or conditions of any kind and without any endorsement. We shall have no liability whatsoever arising from or relating to your use of optional third-party tools.
Any use by you of optional tools offered through the site is entirely at your own risk and discretion and you should ensure that you are familiar with and approve of the terms on which tools are provided by the relevant third-party provider(s).
We may also, in the future, offer new services and/or features through the website (including, the release of new tools and resources). Such new features and/or services shall also be subject to these Terms of Service.

THIRD-PARTY LINKS & SERVICES
In general, the third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us.
However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions.

For these providers, we recommend that you read their privacy policies so you can understand the manner in which your personal information will be handled by these providers.
In particular, remember that certain providers may be located in or have facilities that are located a different jurisdiction than either you or us. So if you elect to proceed with a transaction that involves the services of a third-party service provider, then your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located.

As an example, if you are located in Australia and your transaction is processed by a payment gateway located in the United States, then your personal information used in completing that transaction may be subject to disclosure under United States legislation, including the Patriot Act.
Once you leave our store’s website or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy or our website’s Terms of Service.

Links
The Site also includes links to other websites and provides access to products and services offered by third parties, whose privacy policies we do not control. We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements.

When you access another website or purchase third-party products or services through the Site, use of any information you provide is governed by the privacy policy of the operator of the site you are visiting or the provider of such products or services.

Certain content, products and services available via our Service may include materials from third-parties.

Third-party links on this site may direct you to third-party websites that are not affiliated with us. We are not responsible for examining or evaluating the content or accuracy and we do not warrant and will not have any liability or responsibility for any third-party materials or websites, or for any other materials, products, or services of third-parties.

We are not liable for any harm or damages related to the purchase or use of goods, services, resources, content, or any other transactions made in connection with any third-party websites. Please review carefully the third-party’s policies and practices and make sure you understand them before you engage in any transaction. Complaints, claims, concerns, or questions regarding third-party products should be directed to the third-party.

USER COMMENTS, FEEDBACK AND OTHER SUBMISSIONS
If, at our request, you send certain specific submissions (for example contest entries) or without a request from us you send creative ideas, suggestions, proposals, plans, or other materials, whether online, by email, by postal mail, or otherwise (collectively, ‘comments’), you agree that we may, at any time, without restriction, edit, copy, publish, distribute, translate and otherwise use in any medium any comments that you forward to us. We are and shall be under no obligation (1) to maintain any comments in confidence; (2) to pay compensation for any comments; or (3) to respond to any comments.
We may, but have no obligation to, monitor, edit or remove content that we determine in our sole discretion are unlawful, offensive, threatening, libelous, defamatory, pornographic, obscene or otherwise objectionable or violates any party’s intellectual property or these Terms of Service.
You agree that your comments will not violate any right of any third-party, including copyright, trademark, privacy, personality or other personal or proprietary right. You further agree that your comments will not contain libelous or otherwise unlawful, abusive or obscene material, or contain any computer virus or other malware that could in any way affect the operation of the Service or any related website. You may not use a false e-mail address, pretend to be someone other than yourself, or otherwise mislead us or third-parties as to the origin of any comments. You are solely responsible for any comments you make and their accuracy. We take no responsibility and assume no liability for any comments posted by you or any third-party.

PERSONAL INFORMATION
Your submission of personal information through the store is governed by our Privacy Policy.

INTELLECTUAL PROPERTY
The website and any property belonging to or associated with us, including any trademark or trade name, logos and software, and all information and other content on the website (including, but without limitation, text, graphics, videos, music, sound and links) is and remains at all times our property or is used under licence and is protected under international treaty provisions and world wide copyright laws and you agree that you will not infringe any such rights in any way.
Without our prior written permission, you may not copy, modify, alter, reproduce, create derivative works from, publish, broadcast, distribute, sell, transfer or exploit any material on this website or the underlying software code whether in whole or in part. However, the contents of this website may be downloaded, printed or copied for your personal non-commercial use, or if you are a business customer, for purposes which are necessary to our business relationship.

LINKS TO OTHER WEBSITES
This website may include links to other internet sites for information purposes. These links are provided for your convenience to provide further information. We do not endorse any such websites and we are not responsible for the information, material, products or services contained on or accessible through those websites. We can also give no guarantee they are free from viruses or anything else that could be infectious or destructive. You access and use those websites entirely at your own risk.

ERRORS, INACCURACIES AND OMISSIONS
Occasionally there may be information on our site or in the Service that contains typographical errors, inaccuracies or omissions that may relate to product descriptions, pricing, promotions, offers, product shipping charges, transit times and availability. We reserve the right to correct any errors, inaccuracies or omissions, and to change or update information or cancel orders if any information in the Service or on any related website is inaccurate at any time without prior notice (including after you have submitted your order).
We undertake no obligation to update, amend or clarify information in the Service or on any related website, including without limitation, pricing information, except as required by law. No specified update or refresh date applied in the Service or on any related website, should be taken to indicate that all information in the Service or on any related website has been modified or updated.

PROHIBITED USES
In addition to other prohibitions as set forth in the Terms of Service, you are prohibited from using the site or its content: (a) for any unlawful purpose; (b) to solicit others to perform or participate in any unlawful acts; (c) to violate any international, federal, provincial or state regulations, rules, laws, or local ordinances; (d) to infringe upon or violate our intellectual property rights or the intellectual property rights of others; (e) to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate based on gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability; (f) to submit false or misleading information; (g) to upload or transmit viruses or any other type of malicious code that will or may be used in any way that will affect the functionality or operation of the Service or of any related website, other websites, or the Internet; (h) to collect or track the personal information of others; (i) to spam, phish, pharm, pretext, spider, crawl, or scrape; (j) for any obscene or immoral purpose; or (k) to interfere with or circumvent the security features of the Service or any related website, other websites, or the Internet. We reserve the right to terminate your use of the Service or any related website for violating any of the prohibited uses.

DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY
We do not guarantee, represent or warrant that your use of our service will be uninterrupted, timely, secure or error-free.
We do not warrant that the results that may be obtained from the use of the service will be accurate or reliable.
You agree that from time to time we may remove the service for indefinite periods of time or cancel the service at any time, without notice to you.
You expressly agree that your use of, or inability to use, the service is at your sole risk. The service and all products and services delivered to you through the service are (except as expressly stated by us) provided ‘as is’ and ‘as available’ for your use, without any representation, warranties or conditions of any kind, either express or implied, including all implied warranties or conditions of merchantability, merchantable quality, fitness for a particular purpose, durability, title, and non-infringement.
In no case shall Collective Potential, our directors, officers, employees, volunteers, affiliates, agents, contractors, interns, suppliers, service providers or licensors be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind, including, without limitation lost profits, lost revenue, lost savings, loss of data, replacement costs, or any similar damages, whether based in contract, tort (including negligence), strict liability or otherwise, arising from your use of any of the service or any products procured using the service, or for any other claim related in any way to your use of the service or any product, including, but not limited to, any errors or omissions in any content, or any loss or damage of any kind incurred as a result of the use of the service or any content (or product) posted, transmitted, or otherwise made available via the service, even if advised of their possibility. Because some states or jurisdictions do not allow the exclusion or the limitation of liability for consequential or incidental damages, in such states or jurisdictions, our liability shall be limited to the maximum extent permitted by law.

INDEMNIFICATION
You agree to indemnify, defend and hold harmless Collective Potential and our subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, volunteers and employees, harmless from any claim or demand, including reasonable attorneys’ fees, made by any third-party due to or arising out of your breach of these Terms of Service or the documents they incorporate by reference, or your violation of any law or the rights of a third-party.

SEVERABILITY
In the event that any provision of these Terms of Service is determined to be unlawful, void or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed to be severed from these Terms of Service, such determination shall not affect the validity and enforceability of any other remaining provisions.

TERMINATION
The obligations and liabilities of the parties incurred prior to the termination date shall survive the termination of this agreement for all purposes.
These Terms of Service are effective unless and until terminated by either you or us. You may terminate these Terms of Service at any time by notifying us that you no longer wish to use our Services, or when you cease using our site.
If in our sole judgment you fail, or we suspect that you have failed, to comply with any term or provision of these Terms of Service, we also may terminate this agreement at any time without notice and you will remain liable for all amounts due up to and including the date of termination; and/or accordingly may deny you access to our Services (or any part thereof).

ENTIRE AGREEMENT
The failure of us to exercise or enforce any right or provision of these Terms of Service shall not constitute a waiver of such right or provision.
These Terms of Service and any policies or operating rules posted by us on this site or in respect to The Service constitutes the entire agreement and understanding between you and us and govern your use of the Service, superseding any prior or contemporaneous agreements, communications and proposals, whether oral or written, between you and us (including, but not limited to, any prior versions of the Terms of Service).
Any ambiguities in the interpretation of these Terms of Service shall not be construed against the drafting party.

GOVERNING LAW
These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of Australia.

CHANGES TO TERMS OF SERVICE
You can review the most current version of the Terms of Service at any time at this page.
We reserve the right, at our sole discretion, to update, change or replace any part of these Terms of Service by posting updates and changes to our website. It is your responsibility to check our website periodically for changes. Your continued use of or access to our website or the Service following the posting of any changes to these Terms of Service constitutes acceptance of those changes.

CONTACT INFORMATION
Questions about the Terms of Service should be sent to us at hello@collectivepotential.com.au